Privacy Policy
HomeOverSight ("the platform", "we", "us") is an operations management tool for car wash chemical distributors and multi-location car wash operators. This policy describes how we handle information collected through the platform.
What we collect
- Account information (name, email address) used for login and access control.
- Business data entered into the platform by authorized users: customers, sites, chemical inventory, orders, invoices, work orders, service reports, mileage, and training records.
- Files uploaded by users (photos, PDFs) for work orders and documentation.
- Access logs and authentication events for security monitoring and audit purposes.
How we use data
- To provide the platform's features: inventory tracking, ordering, work orders, reporting, and customer portal access.
- To deliver operational notifications you or your administrator configure.
- To monitor platform reliability, detect errors, and maintain security (server logs, error monitoring).
- We do not sell your data to third parties.
Data isolation
The platform uses multi-tenant architecture. Each organization's data is logically isolated. Users can only access data belonging to their own organization and the accounts assigned to them.
Google services
If your account uses Google OAuth for sign-in, your Google profile information (name and email) is used solely to authenticate your identity. We request only the minimum permissions needed. You may revoke access at any time through your Google Account settings.
Data retention
Business data is retained for the duration of your account and a reasonable period after account closure to support audit and recovery needs. Contact your account administrator or service provider to request data deletion.
Contact
For privacy-related questions, contact your account representative or service provider. See our Contact page for details.